Hey everyone! I purchased a digital card for Killer Instinct Definitive Edition, which stated both Xbox One and Windows 10 on it. I originally downloaded the game on PC, but after a long while of downloading (I live in the middle of nowhere, within the mountains), my characters didn’t show up! Luckily, I had recently purchased an Xbox One, so I went through the process of downloading the game again, and my characters appeared there.
My PC account is definitely the same as my Xbox One’s, as Forza Horizon 3 was in my apps list. I purchased it and played it on PC before even purchasing said console. I’ve gone through everything possible to try and fix the PC version (Made sure I was connecting to a Teredo server, set location and sync’d my time, transferred my Xbox One save, etc).
I purchased the game to play it on my computer, not the Xbox One, so it’s extremely disappointing that I can’t access content I paid for. Anything I can do from here? Thanks a lot for your time everyone!