Official KI Bug Reporting Thread Season 3

Reporting that the game crashes immediately after the logo screen on the following win10 build. All drivers and OS up to date.

Windows 10 Home
Version 1607
OS Build 14393.576

Hardware is Razer Blade 1060, 16 GB ram, 1TB SSD.

The event viewer shows the following message with each crash.

Faulting application name: KillerInstinct_UWPx64_r.exe, version: 0.0.0.0, time stamp: 0x5850f85f
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000000022dcab710
Faulting process id: 0x1f80
Faulting application start time: 0x01d25fec2e7201b6
Faulting application path: C:\Program Files\WindowsApps\Microsoft.KillerInstinct-Win10_3.6.0.0_x64__8wekyb3d8bbwe\KillerInstinct_UWPx64_r.exe
Faulting module path: unknown
Report Id: a369b423-1530-4e7a-a4f8-bf5627eb39c4
Faulting package full name: Microsoft.KillerInstinct-Win10_3.6.0.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: KillerInstinct.App

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it might be the xinput files in Windows 10

The Guardian Collector achievement doesn’t seem to be firing since the recent update. Not only do I have the requirements (You collected all tiers of one Guardian in Shadow Lords mode!) twice over, the achievement has not been seen unlocked on Xbox tracking website Trueachievements since 19 December 2016 as seen here: https://www.trueachievements.com/achievementgamer.aspx?achievementid=219137 (sorting the field by date won twice will sort most recent first)

Steps to recreate:
Have 3 of 4 tiers of a guardian collected
Open packs until you find the 4th

  • Transmute as necessary to maintain room
    Cry when it doesn’t unlock
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Here’s the mail I got for my problem

When did the problem start? Did you recently add or remove any hardware or software?
The details provided suggest memory corruption may occurring. This can be attributable to hardware failure (faulty RAM, for example), or a bad/buggy driver, or a driver that is not meant for the version of Windows you are using. The dumps will offer further guidance.
General guidance for dealing with bluescreens:
Consider running chkdsk on all partitions. Let chkdsk complete on each partition and see if that helps.
Also consider running SFC /SCANNOW.
It can be helpful to use Driver Verifier. To enable Driver Verifier… start->verifier.exe->OK->Create standard settings->Next->select driver names from a list->Next->sort by Provider->select all non-Microsoft drivers->Finish, and OK your way out of the dialog.
Then, reboot and use the system as you normally would, and wait for a problem. In the event that the system does not boot completely after enabling driver verifier, boot into Safe Mode and run driver verifier, and tell it to delete the changes.
Wait for a bugcheck to occur after enabling verifier as described, and then upload the dump to your SkyDrive, and provide a link.
If you boot into safe mode, do you still experience bugchecks? What about if you do a clean boot, or device clean boot?
Consider testing memory with Windows Memory Diagnostic or memtest86. Note that memory that passes tests is not necessarily good memory - it just hasn’t failed a test. Consider systematically eliminating RAM from the system - run with a couple of modules for a while, and see how things go. Then try the other modules.
Other common suggestions include ensuring drivers are up to date, as well as ensuring that you’re using the latest BIOS.

Or otherwise try this - BAD POOL CALLER – Explained With Solution

Do you guys know why some people’s shadows cannot be challenged but can still be avenged. I’m not sure if this issue has already been addressed or not but it really limits what people can do in shadow labs, Thanks

I attempted to run it on my desktop as well today. Same windows build but the hardware is a i7 6700k, 32 GB of memory, 1080 GTX. I mean the EXACT same problem as the laptop is having attempting to run the game.

If not resolved before the refund timelimit I’ll just have to refund it since I don’t really see anyone getting these issues resolved in a timely manner in these forums so far.

I too have been seeing a lot of random graphical weirdness and issues with the PC version. I got some random crashes, some of the stage select boxes being greyed out like the poster above, the Kan-Ra texture issues I posted about above, as well as crashes upon starting, which seem to be random, but happen more when the game does not have screen priority. Same PCs as I posted above with the Kan-Ra pic.

I think there is some problem with the Omen dossier shadow lords. I do not know what the problem is, but there is!

Following up to my previous shadow-related post.

2 people challenged my shadow several times using the same character, and after watching the replays, my shadow is surprisingly fighting how I fight.

I went back to Test Shadow mode, mirror match, and my shadow there still seems to be acting as someone else’s shadow.

So this isn’t as shadow-deletion-worthy as I was originally fearing, but it’s something interesting nonetheless.

Ever since 3.6, I feel like Sadira’s instinct pops way too easily. Granted, I also got a new controller, but I’ve never had this problem before and I don’t seem to have it with any other character. I can’t exactly replicate the problem, but sometimes when I’m in the air and I’m using heavy widow’s bite, I wind up popping instinct by accident. It’s happened at least five times since 3.6 dropped.


Also, Eyedol’s shadow d/b KK in mage form keeps pumping out a second shadow d/b KK, especially if I press HK right after. Doesn’t matter what else I’m doing and I swear I’m not doing the motion twice. Well, at least I think I’m not. Either way, I never have this problem with any other character’s shadow moves.


Not sure if this is me or a bug, but using Kilgore, I seem to DP a lot unintentionally. I can barely use his d/t P linker because I almost always wind up going straight in to his DP. I mean, if I’m super deliberate in how I press the buttons, it doesn’t happen as often, but still, I don’t have this problem with Fulgore at all.

If Mage has a Pip charge and you hit the button twice it does an extra move, kind of like Shago surge…is that what you are doing maybe?

I have this problem with Orchid, when trying to do her Knee DP I end up getting the slide. the moves are just so close together you have to be super precise.

Aganos’ Payload Assault ender causes different knockdown timings across the cast. I have only tested Season 1 characters and will try to test others later on. All levels of Payload Assault ender seem to recover in the same amount of time after the last hit. These were all tested with Aganos’ initially having no chunks:

Season 1:

  • Sabrewulf, Sadira: 31 frames
  • Jago, Shadow Jago, Spinal: 36 frames
  • Fulgore: 37-38 frames (multiple recordings don’t seem to generate consistent values)
  • Thunder: 38 frames
  • Glacius: 40 frames
  • Orchid: 41 frames

Season 2:

  • Riptor: 31f
  • Omen: 36-37f (multiple recordings don’t seem to generate consistent values)
  • Aganos: 36-38f (multiple recordings don’t seem to generate consistent values)
  • Kan-Ra, Hisako, Cinder: 36f
  • TJ Combo: 38f
  • ARIA: 40f
  • Maya: 41f

Season 3:

  • Arbiter, Rash, Gargos, Eyedol: 31f
  • Kim Wu: 36f
  • Tusk, RAAM: 38f
  • Mira: 40f

@TheKeits was generous enough to let me know that knockdown values should be 32 frames universally so I didn’t know if this was supposed to be a special property of Aganos Payload Assault ender or if it’s a bug.

Thank you for reading!

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Lost my Shadow Lords leaderboard record after 3.6 patch :sob:

3.5

3.6

Not sure if this is intended, but throws that don’t build PD also don’t reset the PD timer.

ARIA’s st.hk grenades are breakable (on their own) if you whiff the st.hk and 3 grenades connect. Since when do they count as separate hits?

Oh and ARIA’s H. Crescendo STILL (in trades scenarios) does not give a Hardknockdown like it normally does on hit. Only trades does it cause a soft knockdown instead of hard.

And refunded. Too many problems without solutions from developers or responses.

I think I saw this reported somewhere but I can’t find it, so I’m gonna post it here.

Arby can’t cancel his medium and heavy Truth Seeker overheads into auto doubles or linkers.

@TempusChaoti it’s still buggy!
Can someone look into the ultra bug before the next update?
Thanks so much!!!

I’ve noticed that the Shadow Lords AI completely ignores ARIA’s boost assist. They’ll walk right into it every single time.

Well, I’ve put off putting this in the Bug Thread for my own humorous reasons, but it’d be hypocritical of me not to stick bugs in the Bug Thread.