Still experiencing Eagle issues? Come let me know


#61

I have the physical version


#62

Thanks.

Did you redeem the code that came with the game?


#63

No. I bought the game off of EBay and it just came with the disc in the case. When I put it in my Xbox it gives me everyone, besides those 4 I mentioned.


#64

Gotcha.

Unfortunately with the physical DE, in order to get the other characters, you had to redeem a code that was included in the box.

If you purchased it second hand and that code wasn’t there, you’ll have to purchase the characters separately.


#65

Just redownloaded the game (supreme edition) and I can’t purchase/download Shin Hisako or eagle. I bought and downloaded kilgore back in the day just fine. same error as described above. Tried to purchase but says I already own and came up with the same error.

Gamertag: BallisticSalsa
Windows 10
Supreme Edition


#66

@snickerdoodle

Thanks very much in advance for helping out.

Gamertag: PhoenixSeven81
Platform: Windows 10
Edition: Supreme Edition (with Seasons 1-3 purchased)
Issue: I cannot purchase Eagle. The system says I already purchased him when I try to.


#67

Hey, I’m also having issues with Eagle, when I try to purchase him I get an error saying I already own him, but I cannot select him. I’ve purchased all other characters and seasons already.

Gamertag: Kitanvail
Platform Windows 10
Edition: Supreme Edition


#68

ThrashHeavy recorded this fun little bug:


#69

I have the issue that microsoft store says that I already own the product and cant purchase them, it happens with:

Skins packs (Gold and Terror ones)
Shin Hisako, Eagle and Killgore

Can´t purchase them beacuse it says that I already own them but they doesn´t appear to use them.

My gamertag is DarkHollow48, Platform PC from the Microsoft Store Windows 10, I own the Supreme Edition since 30 march 2016.

Hope you can help me @snickerdoodle , thanks in advance.


#70

Just an update of my case, while trying to look for a fix I found that in the store the items appears as owned but that I can’t install them in my device, just in xbox one.

I tried to unlock the content with a friend X1 and indeed the content was unlocked in his console, but remains locked when I play in my pc.


#71

Mmkay I’m caught up to here I think. :slight_smile:


#72

I don’t think you got to me :frowning:
I experimented and tried to even gift the characters to see if I can work around it but the same issue cropped up where it says I already own them.


#73

Gamertag: LehnsherrE
Windows 10
Supreme Edition

Eagle’s been greyed out forever, listed as “Already owned by you” when selected but won’t unlock due to errors


#74

@snickerdoodle It worked! Thank you so so much for this. It was driving me insane. You’re the greatest


#75

Sorry if it’s a bit late, but still can’t use Eagle.
Windows 10.
Bought him from the shop.
Gamertag: KO Express USA


#76

Gamertag: xStoneAngelx
Platform: Windows 10
Game version: Supreme Edition (purchased through windows store)

I’m having an issue with unlocking Shin Hisako, Eagle and Killgore, all three characters are grayed out even though I own them. When I click on them I get a message that says I already own them but they remain grayed out. Any help with this issue will be much appreciated.


#77

GT: NudiiiPS3
Version: Definitive edition, Windows 10

I have the same problem but only with Shin Hisako :disappointed_relieved:


#78

GT: Laxxe23
Platform: Windows 10
Game version: Supreme
Eagle is not playable and purchasing is telling me i own it


#79

Gamertag: dino1Z7
Platform: Xbox One
Edition: S3 Ultra Edition

I can’t play with Shin Hisako, only her…


#80

Gamertag: TJBeastmaster86
Platform: Windows 10
Edition: S3 Ultra Edition, all available characters bought as well

Eagle is greyed out, says I already purchased, then error. Try again later.

Just bought the definitive edition while it was on sale through the Microsoft store. All characters owned and unlocked.