Troubleshooting for Killer Instinct Anniversary Edition

Btw idk if it has something to do with the input issues, but something weird happened to me during an ultimate, LK+LP getting pressed multiple times, 1 press per frame.

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Thanks! The main thing is the game crashes, which never happened before.

On an aside, while I’ve never seen this for Killer Instinct, I have several times for Mortal Kombat 11 Ultimate, and I knew what to do to not loose my data thanks to a warning I saw from you years back :slight_smile: .

Wow! What controller are you using & what platform was this on?
did it stop spamming the LK+LP after you stopped pressing them?

sending you a DM

Hello!

I thankfully haven’t had any other noticeable hiccups besides the ranking reset - launching the game is smooth and it tracks XP progress for both my fighters, profile and even play statistics. I was able to repro the issue just now; it reliably seems to wipe whenever I start a new session. Region is North America, though I can DM if more specifics are needed.

Thank you for reaching out; I appreciate it!

Thanks for confirming other progression works!
Ok, passing on this info.

Old xbox one 2013. with xbox series controller, it also happen with the old controller. The first time noticed it was with the series controller, im sure that i didnt spammed the lk+lp (i pressed lk+lp one time) and my hands are not that fast LOL. The game also crashes so bad since the update, at some point i cant even open the game but i can open any other game.

Sorry for my unga unga english haha o.o
PD: can we get a chance to buy the colors 10/11 (shadow jago to be specific haha) pls?

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Maybe the crashing happens for us Xbox One players because it can’t handle the 4K sparkle and light effects?

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maybe but is weird bc i play on my low-end laptop with no graphics, and doesnt crash like that i think it crashed 1-2 times.

The game was developed specifically for Xbox One, it doesn’t run at 4K there and it has always been very smooth and stable. After the update, I didn’t encounter many issues myself, only one crash while playing online on my Series X, but I’m hearing a lot of players having problems with crashes and weird inputs.

Hi. 1st post.

This is the first time Killer Instinct has given me any trouble. Flawless until now.

Xbox One (1st / big one) updated on Dec/7, though problem happened also before that.
I have installed 73 add-ons. 43.2GB.
There are two others which are not: A duplicate of TJ Combo (not sure why) and KI Supreme Edition, which says “doesn’t need to be installed”.

The game will have a higher chance to crash in these scenarios:
• On Cinder intro
• when Kan-ra performs a certain special move (sorry I don’t know which was going to be).
• when Spinal does one of his shield special.
• This seem very important: KI AE will crash on the Microsoft intro video when starting it right after it had crashed. Why I believe this is important? Because, unbelievably, it affects the very next game I start. Games that never have given me any trouble right this point. Too much of a coincidence: Some games will start with no visuals (Mechanicus) or act up (R6 Extraction). When? Well, only when starting them right after KI AE has crashed. Maybe KI isn’t completely flushed/closed and/or it takes way longer than it should.

Thanks for your patience. Hope you can fix this.

1st Edit: Fail at bold text :slightly_smiling_face:

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Thank you for posting with detailed information!

We do believe we have these crashes (and other fixes) resolved and are testing them.
Here is our official X post, but wanted you to know we appreciate reaching out here & providing info (to everyone here!)

https://x.com/KillerInstinct/status/1733204951969517961?s=20

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After buying KI season 1,2,3, DE, Shago, and everything else under sun for KI on Xbox from day 1 (don’t judge me, it’s my favorite fighting game franchise since it’s arcade release), I participated in the beta for Steam, and as a thank you, we (everyone that participated in the beta) received a free copy of KI on steam.

I’m booting it now on my steamdeck and I don’t have the free KI anniversary update. I only have the rotating character.

I just looked up the NDA that I signed when we entered the beta.

“What comes in this “bundle”?
· Killer Instinct on Steam is basically the KI:DE, without the added bonus of BTS interviews, soundtracks, or KI Classic 1 & 2”

Tried singing-out and signing back in, didn’t work, keeps asking to buy the anniversary edition for 40$ (CAD).

TLDR: Participated in the steam beta, not unlocking KI:AE.

Thank you,

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KI is all jacked up. Horrible.

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Sending you a DM!

Here to help. Can you give more info, platform, what issues (install, inputs, etc.) that might be called out in this thread, or a new one.

Hello,
I lost all the characters after the update. I have the Steam version. It was not the free edition, although I had the FULL game as a gift from Steam after a Summer Sale or something like that and my version had all the characters. I logged out from Steam and logged back again and it didn’t work. I uninstalled the game, didn’t work. The only character showing is Jago. Any thoughts or solutions?

Thanks

Will send you a direct message to work this out.

thank you. The game is working. but there is a problem: I can’t invite my friends to the fight. when you press the space bar (invite), the Xbox window with friends simply does not open. Throws it on the desktop. Similarly, it is not possible to invite friends to the lobby mode.
The same function works in the steam version of the game - there are no problems when playing with friends.