Purchasing Supreme edition PC issues

I Purchased Supreme Edition on windows 10 and only got the season one characters and the KI gold. Wen’t to talk to Microsoft and all they did was tell me they have no idea what happened and forced a refund on my account. Now I have 50$ in limbo for 5 days and season one characters and ki gold. Just wondering what I should do. I dont want to get locked out of playing the game because it thinks I cheated them, but I would also like to play. Any tips on what I should do.