Hey KindaBusted/TiltenCon- been a long time. Thanks for the video and details. We are aware and looking into it.
If anyone had this happen, please let us know what platform and confirm you had played ranked in Nov at least once.
If anyone then played back up to Killer afterwards, love to know if you stay in killer or always get re-demoted after any match? All info will help us, video links really useful!