Well if it matters any.. a friend of mine has the pc definitive edition and his works perfectly fine. Its not on our end its on the server side end. I practically gave up and decided to just refund it to use my money on another game.
any idea what your friend had to do to get it working?
Iām not gonna refund my money because Iām DYING to play but Iād LOVE an update about this issue sometime soon >=l
KI Cup/Con is this weekend, hopefully they address the issue and bring out a patch soon to fix it for you all having problems. Id be patient until then.
If they keep ignoring this, I will contact Kotaku and other news sites and hope they will spread the wordā¦
I believe theyāve ignored it for far too long already. If they expect to do this to people and there be no repercussions then they are ignorant. Thank you for the idea Riptor. I think I will steal it if you donāt mind.
They have had ample time to tell us something. They chose not too. Thatās on them
They already said theyāre working on a fix. The more angry you get and let it show in your posts, the less likely it will be that they will respond. Also, KIWC starts tomorrow. Iām sure the KI side of IG is busy either attending the event or preparing for 3.7 which may include a fix for this. On behalf of the @developers I am sad that this is an issue for all of you, and I hope this gets fixed soon.
Boo Hoo! Are you kidding me? They made the most vaguest announcement they possibly could. Not actual information. They have literately stolen thousands of dollars from people. They need do do a little better than that and they need to grow a pair and expect that customers are going to be angry about this. If they want people to calm down then someone needs to offer up some relevant information. There silence makes them cowards, thatās more or less what you just said
The fact they keep it in the Microsoft store for $40.00 USD knowing itās not even giving full access to content is asinine, And for you to say its OUR problem is just your fanboy ā ā ā ā ā IMO which quite honestly Doesnāt matter here, this is becoming a legal matter and it will be resolved by force if necessary.
I understand that it didnāt give you any insight as to what may be the problem, but they canāt say too much. Especially when they said it. You think that they instantly knew what was happening with their code when they read this? Nope. Whoever saw this first relayed it to the team responsible for fixing these kinds of issues, and the team most likely said, ā ā ā ā ā ā Ok, weāre on it.ā Thatās when they posted that theyāre working on a fix. They couldnāt have known anything more than you know about the issue when it was posted.
Can I have a source for this?
Of course they understand that people are going to be angry. In fact, Iām sure they were expecting people to get angry about not being able to use something they paid for. PR for IG and @rukizzel are currently at KIWC. Rukizzel is usually the one who acts as the middle man for us. Iām sorry I canāt give you any more insight on that, but themās the brakes.
Maybe they plan on releasing that info with the patch notes that are due out when Rukizzel gets the video from the team.
Their silence doesnāt make them anything but silent. Youāre being rude and calling them names, and you expect them to respond to you? Iām not saying I wouldnāt but I understand why they wouldnāt. Most developers donāt respond at all when problems arise, and only let people when the problem is resolved. Iām not saying you arenāt justified in being angry. Iām just saying that, letting it show in such an unfiltered way will turn people off to responding, because they feel like thereās no point in continuing the conversation with a person whoās just going to attack them for trying to be helpful.
You know I didnāt mean it that way. I meant it as āthe problem you are havingā. Not to say that you are the only ones with this problem, but the problem in general.
I donāt know what to say to this except; Iām sorry that you feel this way. Which, I know doesnāt help. Iām just trying to be nice person and calm down the discussion.
At least, can you disable the product on the store please ? I feel no comfort to be part on a growing group of Mishandled customer.
Currently, i am launching the game once a day and encounter the same disappointment.
Can you tell is if it is a matter of hours ? days ? weeks ?
This way, we can decide to get a refund + walk away or basically wait but with some information.
A fix āsoonā means nothing. Could be 3h or 3 monthsā¦
We know that Patch 3.7 is coming out this month. Which means the maximum time for the fix is 3 weeks. Iām guessing it will come out next week, or the week after and not take the full 3 weeks.
However, Iām not apart of MS or IG. Iām just a dude who has experience with KI, and their release cycle.
Lol, donāt complain or else they wonāt do anything about it. Sounds like sound logicā¦
Iām not saying donāt complain. Iām saying, donāt be mean about it. Thereās no reason to call names when thereās a problem.
Iāve tried being positive, taken the time to enjoy the story aspect of the game, but when I managed to make a microtransaction through the game without a flaw thatās when the line was crossed. no SYNC error there, nope none at all, got my card pack with my items and power upās, and they stayed in my account no problem. YET 8 DAYS IN AND STILL NO CHARACTERS %)@#$%@#$%@#Y$%@&$%&@$%)@$%@$%^ FOR ā ā ā ā SAKES Iām sorry for bashin on you but this is unacceptable
If I choose to vent my anger through forums they supposedly check, let me.
Lol good luck with that.
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Thanks, I appreciate it, could use all the luck I could get!
To your first statement: I donāt expect details about whatās being done to fix it. maybe an official time frame. No one has so much as apologized for the inconvenience!
To your second itās common sense really. The source is this forum and the number of people having this issue at $40 a head and yes, I am assuming only half the customers with this issue are in this forum.
How am I being rude? Iāve been refraining from being rude and I can show you the difference if you like. You think my posts are unfiltered? really? I never called anyone names. I said they are ignorant if they think there would be no repercussions. Thatās an if statement. When I said their silence makes them cowards, I was simplifying what you said in your previous post. I expect anyone I do business with to have good communication with me until the transaction is complete. They are not being attacked for being helpful. I think it is painfully obvious that they are being attacked for the opposite.
I reported them to the Microsoft store as a misleading app and gave a description of the issue and copied a link to this thread.
People are justified in what they are saying. I respect you for what you are doing but honestly what do you expect?
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