Hello. So I’ve tried contacting Xbox support, doing all these things to try and fix this issue but no luck.
So I got a new laptop recently, and I use the Windows 10 store version of KI due to it having all my Xbox progress that I’ve had since the game came out back in 2013. When I launch the game, it goes through the splash screen, and then the title screen. I click start, and then it goes: “Checking downloadable content and syncing shadows” and then immediately crashes to desktop with no error message or any of that.