Why can't I play any of my characters besides riptor?

Is anyone else having an issue similar to this? I own all of the characters and when I go to manage ki in my games and apps it shows all the characters are installed. If anyone has a fix please post it here don’t really feel like reinstalling everything right now.

Try a few time to start KI back up. maybe that work before you install again

I have this happen to me every now and then. I usually just play a ranked match and it fixes itself.