The Supreme Edition of the game is marketed as “The Supreme Edition gives you EVERY Killer Instinct Fighter from Season 1, 2, and 3” and for anyone who hasn’t followed the game closely, this would imply that you get EVERY fighter in the game. After buying it though, you find out that you still need to drop another $9.99 to get Shadow Jago.
I’m aware that this is a very good price for the amount of content; however, I bought the bundle under the impression that I would have EVERYTHING in the game, or at the very least, every fighter and would be able to ignore DLC until Season 4 rolled out. As a result, I refunded my purchase tonight.
The worst part is that the XBox support rep I spoke to agreed that it is VERY misleading and that he expected it to contain everything. It took over 20 minutes for both of us to finally narrow down that Shadow Jago ISN’T included in the bundle, despite the implied content on the store page.
I would really recommend that this be updated asap as this is the ONLY reason that I returned my copy. I was really really looking forward to finally getting this on PC and it’s a great game, so not having it any more really hurts.
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Yeah it sucks and they need to include him with the bundle, but to be fair:
Isn’t inaccurate since Shago isn’t part of Season 1, 2, or 3.
Shadow Jago isn’t a part of any of the Seasons. He was an original bonus on the launch of the Xbox One for people who got a special Killer Instinct Xbox Live Day One card. Also he was just a skin originally for Jago. After Season 2 people set up a fund raiser to get people who participate at tournaments better pot bonuses and MS agreed to make a real character with his own move set. There was only two moments when they sold Shago stand alone, during the fund raiser and I believe the day he first released. I think this is the only other time they have ever sold him and it was mostly because people complained they should sell him again.
I understand that now; which is why I mentioned that for people who haven’t followed the game they wouldn’t know.
What they state on the product page isn’t inaccurate, but IS misleading for anyone who doesn’t know that SJ was a one-off out of season release.
I guess they should add a “Shadow Jago” not included in the package. Although to altogether just return the game seems like a pretty wild choice just so they can say Shajo not included.
Oh it’s definitely an extreme reaction, I won’t even pretend that it’s not; but I HATE the constant flood of DLC in games. If I’m going to play a game, I try to get the “Everything included” / GOTY edition just so I know I have everything and don’t have to shell out more money down the line when something new is added that I want.
That’s why I went with the Supreme Edition here and sadly it wasn’t meant to be.
Well, sorry to disappoint you, but it’s going to happen. I can’t tell you how many times I purchased a season pass as a game released only to find that after I get the alotted amount, they release even more DLC that I have to either pay separately for, or get an entirley new season pass. It’s going to happen - it’s only a matter of how long the game stays interesting and how long the devs continue to support it. The only real question here is this: how long are you going to maintain your own interest and support it?
Based on your own extreme overreaction, I think it’s, to be blunt, not long…
Besides, I’m fairly confident that MS has a pretty good marketing team that knows what they’re doing. They know that what they’re proposing (every character included from seasons 1, 2, and 3) is NOT false advertising, which is likely why they did it. After all, how many other people have you seen come in here, complain about it, and then get a refund? You’re the only 1, as far as I know. I think they’d rather advertise something that will help them sell the game even more and risk a few disappointed customers in the process. I’m willing to bet the ratio’s something akin to 100:1. After all, if a customer doesn’t do their own research on a product before buying it, then who’s really at fault? In this scenario, If you ask me, it’s the customer, due to their own ignorance.
Never trust in the advertising from the source of a product - seek external sources that have also reviewed and/or tested the product.
You simply need to be a smarter, and more savvy, consumer. 
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The entire game is based around dlc, and one character is hardly a “flood” he’s a one off, doubt they will do it again