Unable to unlock season 1 and 3 characters after purchasing Definitive Edition on Windows 10

Hello, I recently purchased Killer Instinct the definitive edition on Windows 10. When I open Killer Instinct, I can only play as season 2 characters and Tusk. I believe I received the season 2 characters from a games with gold promotion on my Xbox one. I tried uninstalling and reinstalling both apps, but still cannot play as season 1 or 3 characters. Thank you for any help you can offer.

It’s a known bug. You can find the topic about this over here:

Thank you, sorry for the duplication of threads.