Problems finding matches

I didn’t know where to put this, but hopefully someone can help.

I cannot get a single match in any mode. I also cannot get my NAT to go from strict to open. I’ve followed all of the instructions as per the Xbox live help pages save for port forwarding. I just don’t understand how to do it. Every time I try to enable port forwarding I get locked out from the internet.

If anyone can explain it like I’m 5, that would be extremely appreciated. I am currently using a Motorola Surfboard SBG6580 and a wired connection if that helps. XBL support couldn’t explain it well enough for me to understand.

Halo’s website, I believe, has a really good guide for fixing NAT issues - try there. :wink:

Waypoint is a nice place :wink:

I appear to be having issues with KI matchmaking today as well. No NAT issues on my end, I play all the time.

Thanks for the link. I’ll be sure to check it out when I get home.

xbox live has been having issues

I’ve been having these issues for a week, and only with KI. I’ve been able to match make in Destiny no problem.

well if the nat is closed that’s obviously the issue. I reset my router once and i had closed nat for some reason so really slow match making. I reset router and it was open again.

I’ve tried everything but port-forwarding. I may have to end up contacting my isp to get my NAT from strict to open. It’s not closed just restricted.

I use the DMZ, personally. Set my console to manual settings, match the IP to the DMZ… Then I’m down with OPP!!!

Resets of the router are needed often. It’s a newer router advertised for gaming and multiple devices, but it’s not where I think it should be.

BUT it’s been I believe almost 2 years… A trade in due to it being a forced rental may be in order.

I tried DMZ but I couldn’t get it to work. It just removed all access to online features. I may have done it wrong, but I’ve never done anything this indepth with networks, only hardware and software.

so you tried the tactics on youtube for turning off strict nat? In that case yes ring your provider

Try a quick Youtube search of setting up your router or something similar to it, to the DMZ and/or even Port Forwarding.

I’m a Monkey-C kinda person myself.

I tried the YouTube search route for about 4-5 hours the other day. I may just end up contacting my ISP to get it open, just because I’ve spent so long on it by myself. The only problem is I don’t rent my gateway from them, so they may charge too much or not even bother.

Often when Xbox Live is having issues it will show that I have strict NAT, and then when the problems are over it will go back to being open - with no change made on my end. I think it has something to do with the way the X1 detects these settings so that a failure to communicate in some way with Live indicates a strict setting. That’s just a guess, but the fact is that Live can mess up the diagnostics when it is having issues.