Locked out of playable characters in offline mode after General Raam update (XB1)

After I got the update that included General Raam, I lost my ability to
play the game offline with all characters except Riptor. It looks to be a
bug - and I’m not ruling out user error on my part. Just as a sanity
check, I tested my other games in offline mode, and they worked as
normal. Prior to the update that included General Raam, I was also able to play KI offline with
all characters.

Here are my parameters:

-Purchased Season 2 Ultimate Edition (all characters through Seasons 1 and 2 except Shadow
Jago, all retro costumes and colors unlocked, KI Classic 1 and KI
Classic 2)

-Have not purchased any Season 3 content yet.

Has anyone else experienced this?

Thanks in advance!

On Xbox one you should be able to download every character to your HDD:

Maybe this works.
There is no fix for the offline certification issue on PC.
This thread:

has 1.5k views and still not a single word from the devs. For many people the game is currently online only.
Since this is the Suggestions and Feedback Forum, here is my suggestion:
Dear @developers please fix the certification issue and provide a working offline mode for both PC and Xbox One. Thank you :stuck_out_tongue_winking_eye:


Wow i got same prob, no answer for devs… guess ill be getting a refund

Here i am with the same problem… and i want for a long time a official word, because soon i sell my xbox one.
Please, answer.