Helloz all! Well another problem by me. hmmm today I bought and my Killer Def.Edition. But i have this problem, redeem the code for gold Gargos but i cant download free the 2nd gold pack. Any help?
(i reboot my xbox, clean chace but nothing)
That was a limited promotion.
I cannot confirm that you won’t get it for free, but I do know that’s the one thing that even made me finally download Gargos skins from my definitive edition purchase, so I could get gold orchid- which in turn I had to get Kims gold skin so it was natural to buy the gold skin pack 1
Did You try and download the Gold skin pack through the in KI game store when You are logged in?
I actually only downloaded the free gold skin pack about 1,5 week ago.
I did activate my Gargos gold skin code right after I purchased the Definitive edition, perhaps that has something to do with it?
You mean, You are signed in on Your Xbox One and are in the KI game?
You go to “skins”. There You should find 2 gold skin packages. Select Gold skin pack 2.
When You select it You will be redirected to the Xbox One store and You should be able to download it for free, if You have already activated Your Gargos Gold/Platinum skin code.
That’s how I got it about 1,5 week ago for free.
I can’t seem to find anything about a limited time offer in the original announcement:
Just so you know, there were a lot of people that had this issue that bought or had the physical DE edition during that time including myself and none of us were able to get that gold pack #2 for free like they stated. I even chatted with the xbox live help and they couldn’t help at all and there has been no answer on the official KI twitter nor here I believe.
This is one of the threads were others had issues only days after the announcemnt was made. So I don’t buy that “limited time” thing people are saying because that would mean they only let it last for 1-3 days max.
Going one step further @rukizzel posted this on Dec 7th in the official news thread regarding skin packs, so I think there is something else going on that has not been addressed.
"rukizzelCommunity ManagerDec '16
Well, just got final word…
If you have redeemed the code for Gold/Platinum Gargos that is included with the physical/digital versions of the KI:DE, you will be able to download the Gold Skin Pack #2 for free when it releases on Tuesday, December 13th.
I know, this pack may not include everyone’s favorite fighters, but it is a small token of our appreciation for loving KI as much as you do.
Telling you all this here, now, before I figure out how I message this to the broader audience later."
Hey guy he already said that he’s seen your issue and is working on resolving it. You just need to be patient. Being sarcastic and passive aggressive will not get you anywhere especially if you require help from said person.
Doesn’t sound like nothing to me. Like I said you have to be patient, people occur bugs and errors all the time and the devs constantly work to fix them especially since as of last night with the whole crimson guardian error that had people spending resources without proper compensation they are a bit busy.