this may be better suited to the official bug reporting thread. https://forums.ultra-combo.com/t/official-ki-bug-reporting-thread-season-3/7456
tagging @rukizzel or @developers might also be able to help, but I personally don’t know how to solve this problem.
Also welcome to the KI community 
sorry your first impression is like this though. If you have any other questions, most anyone on the forums will be able to help you.