I think that overdeveloped expectations can certainly be a part of it, but adapting expectations is also an issue some seem to have.
Some people seem to set a line for “acceptable” and they never move it for anything. So when game development shifts its approach in any way or they deviate from previous practices in anything from the kinds of characters they bring out to releasing trailers etc, these people can’t adjust their expectations to the new reality because what’s done before is what should always be done from that point until eternity plus one and anything less is “a slap in the face” to fans.
It would be nice if people started with the idea of fun and built out from there. Maybe raise and lower expectations when news comes out and if something you see doesn’t strike you right away, then adjust until you see gameplay and if you don’t like the gameplay, then maybe try and file that under “stuff other people like, but might not be for me” and hope that the next thing is more suited to you.
For me, I’m not huge in to Kilgore. I enjoy his move set a little, but not as much as others. I also don’t love his name or his look. I think that having three glowing lights as a face is kinda lacking. I like his story a little, what I’ve seen of it anyways, but overall, the character doesn’t do a ton for me.
Still, instead of being angry about him being a Fulgore remix or angry that he’s not what I’d like him to be in certain respects, I just try and approach it from the perspective that others will like this more than I will and that’s okay.
As far as Shin Hisako goes, I’m not in love with the name, but I really liked the picture of her, as she looks human. If that’s the case, then I think it’s a really cool take on an existing character, and it’s a take that I’ve wanted to see in KI for a while. So as a remix, who will likely have borrowed animations, I’m not expecting the most unique thing I’ve ever seen, however I’m still very excited to see her in action and see what she can do. If she’s doesn’t play anything like what I’d want, I’ll adjust my expectations or I’ll move on to the next character.
I don’t want to say that everyone should be like me and how I approach stuff, as I’ve certainly had more than my fair share of complaints or issues with aspects of the game and that’s okay. I don’t mind anyone having issues or voicing them, whether it’s about this character or anyone else.
But if part of that frustration comes from an inability to monitor and adjust ones own expectations and to adapt to the realities of this game’s development, well… I think you’re doing yourself a disservice and I think you’re putting the developers in an awfully difficult position. At the end of the day, they have to be able to make the game as best as they can. Holding them to some line you drew in the sand two years ago doesn’t help them and it clearly doesn’t help fans either.