Hello to everyone, and thanks in advance to whoever helps me with this problem.
So, today (06/11) I decided to play some K.I like I have been doing since the windows 10 release ( bought the supreme edition ) and I am facing some problems.
I am not sure if they have any correlation with each other, but I got a few free wins during character select, or during the match where the other players rage quitted or had some problems with theirs internet connections, and today I got a message saying that I recently had a few wins by disconnect and that is that persists I might be “investigated” or some message like this that I don’t recall exactly right now.
Well, what can I do if the other player disconnected right? but after this message first appeared today, I went to play ranked like I ususally do, but only the season 1 characters are available ( Maya main ) and when I try to select any character from season 2 or 3 I am prompted to buy said pack for the character selected, but when I go to the store, the game already recognizes that I have the supreme edition, but when I go to the character select screen ( offline or online ) only season 1 characters available ( besides Arbiter that I think is the free character of the rotation for the week )
Has anyone ever faced such weird problem? Any tips on what to do? I am thinking about downloading the whole game again, but it might not even work and I would waste a lot of bandwidth for nothing.
Sorry for the huge post and for the possible mistakes in my typing as english isn’t my main language ( brasil here )
Thanks again in advance.
By the way, here are the pictures of the character select screen and of the purchase of the supreme edition.
On Xbox when this happens to me I shut off the game and try to start it again usually that works. I’m not sure if that will work on Win 10 (hopefully). I doubt that the problem has to do with the online disconnects.
I tried restarting the game a few times and nothing, I think I will reinstall it to see if it works, thanks for the help.
Will reply later to say if the reinstallation worked .
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Nothing worked, and it seems it is spread amongst supreme edition buyers on pc.
I think I found the problem.
Hope it helps all of you. C ya.